Returns & Exchanges
We want you to love your tattoo care as much as your ink, which is why we offer a 30-day window for returns on all unopened and unused products. If your order isn't quite right, our team is here to help you find the perfect skin-soothing solution.
Check Your Eligibility
Ensure your items are in their original, unopened packaging and were purchased within the last 30 days to qualify for a full refund.
Contact Our Support Team
Email our customer care team with your order number and reason for return to receive your unique Return Authorization and shipping instructions.
Pack and Post
Securely package your items to prevent damage during transit and send them back to our warehouse using a tracked shipping service.
Receive Your Refund
Once our team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing