Frequently Asked Questions
Everything you need to know about caring for your ink.
Are your tattoo care products vegan and cruelty-free?
Yes, all Stories & Ink products are 100% vegan and cruelty-free. We never test on animals and our formulas are free from parabens and sulfates.
When can I start using the Aftercare Cream on my new tattoo?
You can begin applying our Aftercare Cream as soon as your tattoo starts to feel dry or tight, typically 24-48 hours after the initial session.
How long does shipping take?
Standard shipping usually takes 3-5 business days within the UK and 7-14 business days for international orders.
Can I use the Brightening Balm on old tattoos?
Absolutely. Our Brightening Balm is designed to hydrate the skin and enhance the vibrancy of both new and decades-old tattoos.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team.
Do you offer professional discounts for tattoo artists?
Yes, we have a dedicated Pro Program for registered artists and studios. Please apply via our 'Pro' page for wholesale pricing.